Privacy Policy

7Thumbs ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your information when you shop for cat and dog accessories on our store.

1. Information We Collect

a. Information You Give Us

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely through Shopify)
  • Account details (if you create an account)

b. Information Collected Automatically

  • IP address and browser type
  • Pages you visit and products you view
  • How you navigate our site
  • Device information

c. Cookies

We use cookies to:

  • Keep items in your cart
  • Process checkout
  • Understand how customers use our site
  • Show relevant products and offers

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Handle payments through Shopify Payments
  • Send order confirmations and updates
  • Recover abandoned carts
  • Send promotions (only if you opt in)
  • Improve our website and products
  • Comply with legal requirements

3. Information Sharing

We never sell your personal information.

We may share information with:

  • Shopify – for payment processing, order fulfillment, and analytics
  • Shipping carriers – to deliver your orders (USPS, FedEx, UPS, etc.)
  • Third-party apps – for marketing, customer service, or accounting
  • Legal authorities – if required by law

4. Data Security

We use Shopify's secure platform. All payment and personal data is encrypted. While we follow industry standards, no online platform is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Opt out of marketing emails
  • Export your data

To exercise these rights, email us at: info@seventhumbs.com

6. Third-Party Links

Our store may link to other websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

7. Children's Privacy

Our store is for pet owners 18 and older. We do not knowingly collect information from children under 13.

8. Shopify-Specific Features

  • Shopify Payments: Your payment details are processed securely by Shopify. We never see or store your full credit card numbers.
  • Abandoned Cart Recovery: If you leave items in your cart, we may email you a reminder to complete your purchase.
  • Apps & Integrations: We use apps for analytics, marketing, and shipping. Your data may be shared with these apps to improve your shopping experience.

9. Updates to This Policy

We may update this policy occasionally. Changes will be posted here with a new effective date.

10. Contact Us

Have questions? Contact us:

Email: info@seventhumbs.com

Thank you for trusting 7Thumbs with your pet's accessories!